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Telephone Banking

Do Your Banking on the Telephone:

Simply call 877.877.4663 to stay connected with your Citizens State Bank 24 hour automated telephone-banking system.


  • Check your balance
  • Transfer money between accounts
  • Order checks
  • Stop a payment
  • and more...

HAVE QUESTIONS ABOUT TELEPHONE BANKING?

Frequently Asked Questions:

Our client's security is our number one concern. As a result, we take every measure possible to protect you with all of our products and vender relationships.

Our telephone banking is FREE.

*There may be charges associated with usage on your phone. Check with your wireless phone carrier for more information.
Additionally some services offered through our telephone bank have fees associated with them.

You are automatically registered when you open your account.

When you call in you will need to know your four-digit pin for security. The first time you call in this pin will be the last four digits of the primary account holder’s social security number. During your first call you will be prompted to change your pin.

For your account security you only have three attempts to enter your pin correctly. After three incorrect attempts your account will automatically lock. If this occurs call Client Services - 877.621.7658 - to have your account unlocked.

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